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We are committed to customer service and value questions and comments from our customers. Please use the form below to contact us and a representative will respond to you quickly.

Common questions

Will the SmartSeat fit my chair?

The SmartSeat chair cover is designed to snuggly fit most dining room and kitchen chairs, even those with side arms. We have found that it looks great on chairs ranging from 18″ to 25″ wide (measured at the widest part of the chair seat). The actual dimensions of the cover are 23″ deep and 24″ wide at the front, tapering to 19″ at the back.  For more details on fit we have a page devoted to size and fit information along with a page on how to use your SmartSeats.

How do I get a snug fit on my chair?

For complete information on how to best use your SmartSeat, please visit our instructions page.

If I order one SmartSeat, how many will I receive?

SmartSeat Chair Protectors are sold individually, so if you order one, you will receive one. SmartSeat Chair Protectors are not sold in pairs.

What is your return policy?

If a customer is not satisfied with one of our products, we will accept returns for a full refund or exchange provided that the returned merchandise has not been used or damaged. Returns must be initiated within 30 days of the original sale date. To return merchandise, you must e-mail us for a return authorization number. While we do not provide postage for returns, refunds issued will include any initial shipping. Returns initiated outside of 30 days of the original sales date are subject to our discretion and a re-stocking fee may be assessed.

Many more Frequently Asked Questions are available on our help center support page for your convenience.

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