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Take a look through commonly asked questions below.  Can’t find what you are looking for? Please contact us through our web form.  We look forward to hearing from you.

Most commonly asked questions

Will the SmartSeat fit my chair?

The SmartSeat chair cover is designed to snuggly fit most dining room and kitchen chairs, even those with side arms. We have found that it looks great on chairs ranging from 18″ to 23″ wide (measured at the widest part of the chair seat). The actual dimensions of the cover are 23″ deep and 24″ wide at the front, tapering to 19″ at the back.

How do I get a snug fit on my chair?

For complete information on how to best use your SmartSeat, please visit our instructions page or contact us for tips and suggestions specific to your size and style of chair.

If I order one SmartSeat, how many will I receive?

SmartSeat Chair Protectors are sold in packs of 2 or packs of 6.  The number in a package is clear in the Amazon listing title.

What is your return policy?

Orders are fulfilled by Amazon. If a customer is not satisfied with one of our products, the items may be returned to Amazon.  Standard Amazon return procedures and policies will apply.

Product Questions

Will the SmartSeat fit my chair?

The SmartSeat chair cover is designed to snuggly fit most dining room and kitchen chairs, even those with side arms. We have found that it looks great on chairs ranging from 18″ to 23″ wide (measured at the widest part of the chair seat). The actual dimensions of the cover are 23″ deep and 24″ wide at the front, tapering to 19″ at the back.

How do I get a snug fit on my chair?

For complete information on how to best use your SmartSeat, please visit our instructions page or contact us for tips and suggestions specific to your size and style of chair.

How does the SmartSeat protect my furniture?

The SmartSeat is completely waterproof. Instead of spills soaking into the fabric of your dining room chairs they land on the cover and can then be quickly and easily cleaned. The cover is machine washable and stain resistant.

How do you clean and care for a SmartSeat?

SmartSeat is easy to clean: simply hand or machine wash on gentle cycle in warm water and line dry. For stubborn stains, try a diluted bleach solution (1 part bleach, 10 parts water).

What is the SmartSeat made out of?

SmartSeat is made from safe, toxin-free polyurethane coated polyester knit. The webbing straps are lightweight polypropylene.

How does the SmartSeat fasten to a chair?

SmartSeat chair covers easily attaches to your dining room or kitchen chairs using adjustable straps that securely hold the cover in place.

Purchase Questions

How much does shipping cost?

Shipping is free with Amazon Prime.  For non-Prime Amazon orders, shipping is calculated by Amazon and displayed at checkout.

What are my payment options?

All orders are handled by Amazon.  Payment options align with the options provided by Amazon.

Do I have to pay sales tax?

Orders are taken and fulfilled by Amazon.  Appropriate taxes will be charged at checkout.

What is your return policy?

Orders are fulfilled by Amazon. If a customer is not satisfied with one of our products, the items may be returned to Amazon.  Standard Amazon return procedures and policies will apply.

How do I track my order?

Orders are handled by Amazon.  Orders are managed and tracked in your Amazon account.

Do you offer gift wrapping?

All orders are processed by Amazon.  Gift wrapping is an option provided by Amazon.

Do you ship internationally?

All order are handled by Amazon.  Shipping is available wherever Amazon ships.

If I order one SmartSeat, how many will I receive?

SmartSeat Chair Protectors are sold in packs of 2 or packs of 6.  The number in a package is clear in the Amazon listing title.

Website Questions

Is my personal information secure?

Yes. All orders are handled by Amazon.  Amazon is responsible for all data security.

Retail Inquiries

What are the opportunities for retailers?

If you are a retailer and would like to learn more about carrying pb&j Discoveries’ products in your store, please contact us through our web form. We will get in touch right away.

Can online shops carry products from pb&j Discoveries in addition to traditional ‘bricks & mortar’ stores?

Yes, other online shops can carry our products. If you are interested in selling our products through the web, please contact us.

Which retailers currently carry products from pb&j Discoveries?

You can see a complete list of sellers on our retailers page.

Company Questions

Where is pb&j Discoveries located?

We have offices located in New Canaan, CT and Newton, MA.

What is pb&j Discoveries?

We are a small company dedicated to spreading great ideas that make life easier. We are mothers, fathers, and children of aging parents who thought that there should be a better way to keep our furniture looking good through years of use.

Do you have a media kit?

Yes. Visit our media page here.

Other Questions

What are other people saying about their Smartseats?

People love their SmartSeat Chair Protectors.  Read a sample of their testimonials or visit our shop to see the latest reviews.

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